Refund Policy
Last updated November 13, 2026
TaoFinder is a digital service that you can start using the moment you pay, so payments are final. You can try it on the Free plan before paying anything.
Subscriptions
- Subscription payments, monthly or yearly, first payments and renewals alike, are not refunded.
- You can cancel at any time from the Account page. Cancelling stops future payments, and you keep access until the end of the period you already paid for.
Packs of extra searches or leads
- Packs are not refunded, whether or not they have been used. What you buy does not expire while your account is open.
Mistakes on our side
If you were charged twice, charged the wrong amount, or paid and did not receive what you bought, tell us and we will fix it or refund you, whenever it happened.
How to ask
Email support@taofinder.app from the address on your account and tell us which payment. Any refund goes back to the original payment method, usually within 5 to 10 business days.
Nothing in this policy takes away rights that the consumer law of your country gives you and that cannot be waived.